Manage and make changes to your home insurance online. There's no need to call.

Change your address Change your name Get confirmation of cover Add an interested party Upload documents Retrieve a quote

Do you need to make a claim or renew your home insurance? You can do it online 24/7

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Claim online 24/7

You can start your home insurance claim online. Just let us know what happened and what you're claiming for, and we'll take care of the rest.

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Manage your renewal

You'll receive your renewal documents 21 days before your current cover ends. You can renew your policy online or update your renewal preferences.

Get instant home insurance help 24/7

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Ask a question

Try the Privilege virtual assistant - it can answer questions or put you in touch with someone who can.

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Message us on WhatsApp

Start a WhatsApp chat and get the help you need wherever you are. You can make many policy changes directly on WhatsApp.

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Policy changes

Contact us on 0345 246 0519 during opening hours:

Monday-Friday
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Saturday & Bank holidays
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Sunday
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Documents

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Sunday
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Claims

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Saturday & Bank holidays
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Sunday
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Renewals

Contact us on 0345 246 0519 during opening hours:

Monday-Friday
8am - 8pm
Saturday & Bank holidays
9am - 5pm
Sunday
9am - 4pm

Payments

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Monday-Friday
8am - 8pm
Saturday & Bank holidays
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Sunday
9am - 4pm

Quotes

Contact us on 0345 246 0519 during opening hours:

Monday-Friday
8am - 8pm
Saturday & Bank holidays
9am - 5pm
Sunday
9am - 4pm

My Account

Contact us on 0345 246 0519 during opening hours:

Monday-Friday
8am - 8pm
Saturday & Bank holidays
9am - 5pm
Sunday
9am - 4pm

Cancellations

Contact us on 0345 246 0519 during opening hours:

Monday-Friday
8am - 8pm
Saturday & Bank holidays
9am - 5pm
Sunday
9am - 4pm

General enquiries

Contact us on 0345 246 0519 during opening hours:

Monday-Friday
8am - 8pm
Saturday & Bank holidays
9am - 5pm
Sunday
9am - 4pm