Claim online 24/7
You can start your home insurance claim online. Just let us know what happened and what you're claiming for, and we'll take care of the rest.
Manage your renewal
You'll receive your renewal documents 21 days before your current cover ends. You can renew your policy online or update your renewal preferences.
Ask a question
Try the Privilege virtual assistant - it can answer questions or put you in touch with someone who can.
Ask a questionMessage us on WhatsApp
Start a WhatsApp chat and get the help you need wherever you are. You can make many policy changes directly on WhatsApp.
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You can make use of our 24/7 instant help on WhatsApp or using our virtual assistant.
Policy changes
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Documents
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Claims
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Renewals
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Payments
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Quotes
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My Account
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Cancellations
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General enquiries
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