Making a claim

Our claims process

Being involved in an accident can be a very traumatic experience. You can count on Privilege to get you and your car back on the road quickly and with the minimum of fuss.

When you claim on your car insurance, you’ll deal with our Recommended Repair Network which offers nationwide coverage and a 5 year guarantee on all repairs. We’ll even collect and return your car to you - and clean it inside and out too!

We're helping to keep prices low with anti-fraud technology

At Privilege, we take insurance fraud very seriously. Not only is it illegal, but it also drives up the cost of everyone else's policies. To protect our customers, we're using specialised detection processes to identify false or exaggerated claims, these claims then become invalidated altogether. So you can rest assured that we're doing all that we can to help protect you from paying the price of fraud.